Shipping policy

Shipping & Delivery Policy

Last Updated: October 8, 2026

Thank you for shopping with New Creation! We are grateful for every order and carefully prepare our faith-inspired products for delivery.

Order Processing

Orders are typically prepared within [2–5 business days], excluding weekends and holidays.

Personalized or made-to-order items may require additional preparation time.

Processing time refers to the time needed to prepare your order before shipment.

Shipping & Delivery

We currently ship to [United States / additional countries you serve].

Estimated shipping times after dispatch:

Standard Domestic Shipping: [3–7 business days]
Expedited Shipping: [1–3 business days, if offered]
International Shipping: [Time varies by destination, if offered]

These are estimates, not guaranteed delivery dates.

Shipping Fees

Shipping fees are calculated and displayed at checkout based on the shipping destination, selected delivery method, and order details.

Any free-shipping promotions will be clearly indicated when available.

Tracking Information

When tracking is available, customers will receive a shipping confirmation email containing their tracking information once the order has been dispatched.

Shipping Delays

While we do our best to deliver orders promptly, shipping delays may occur due to weather, holidays, carrier disruptions, or circumstances beyond our reasonable control.

If your order experiences a significant delay, please contact us for assistance.

Incorrect Shipping Addresses

Customers are responsible for providing accurate shipping information at checkout.

If you notice an error, please contact us immediately. We cannot guarantee address changes after an order has been dispatched.

Lost or Missing Packages

If your package is marked as delivered but cannot be located, please check the delivery location and contact the shipping carrier.

You may also email us at newcreation@gmail.com so we can help investigate.

Any available remedy will depend on the circumstances and applicable law.

International Orders

If international shipping is offered, customers may be responsible for applicable customs duties, import taxes, and other fees unless checkout states otherwise.